Guest information
Accessibility at Fortis Downtown Resort
Everyone should be able to arrive, stay and enjoy the resort. Here is our commitment, and how to let us know what you need before you travel.
Accessibility sits at the core of how Fortis Downtown Resort is run. The resort is committed to an inclusive environment with equal access and opportunity for every guest, including guests with disabilities.
That commitment extends to older guests whose needs change over time, so that arriving, staying and moving through the resort stays straightforward.
Usability across the property is reviewed on an ongoing basis, and accessibility features are improved to meet the range of requirements our guests bring with them.
If you have a specific access requirement for a stay, a daylong visit or an event, the reservations team will confirm what the resort can arrange before you travel.
Tell us what you need
Share your requirement when you book and the reservations team will confirm what can be arranged for your room, your meals and any event you are attending.
- Reservations: 01332 556282
- Email: reservation@fortisdowntownresort.com
Specific accessible-room features, step-free routes and assistive equipment are being confirmed with the property team and will be published here once verified.